At Tryved, we prioritize both secure transactions and customer satisfaction. All payments are processed through the trusted platform Flutterwave, ensuring your financial information remains safe.

Requesting a Refund:

We offer a hassle-free refund process within 7 days of your initial subscription or trial purchase on tryved.com. A full refund is guaranteed as long as no work has begun on your project.

Exceptions to Refunds:

To maintain a fair and sustainable environment, Tryved Hub reserves the right to decline refund requests in the following situations:

● Damaging Actions: If a client attempts to hack our data, damage our services, team, assets, or reputation, a refund will not be granted.
● Resale of Services: Reselling Tryved's services is strictly prohibited. Any such attempt can lead to a refund denial.
● Work Initiated: Once our team starts working on your project, refund requests may not be approved.
● Fraudulent Activity: Clients engaging in fraudulent activity, such as affiliate fee scams, will not be eligible for a refund.

Simple Refund Process:

To request a refund, simply contact us through our website or email our dedicated refund team at payment@tryved.com.

Important Note:
● The email requesting a refund must be sent from the email address used for the initial transaction.
● Please include the date of the transaction in your email for faster processing. Our team diligently reviews all refund requests within 3 business days. We strive to provide a prompt response and a resolution that meets your needs.